Satisfied Buyer here.
I am a first time buyer with SilverTowne. I am normally a JM Bullion buyer. However JM Bullion does not engrave silver rounds. I placed an order for a 25th Anniversary Silver Round to be engraved on 2-5-17 (Sunday) in hopes to have it by 2-15-17. I called on 2-6-17 to inquire as to whether or not that would be sufficient time to have my order to me on time. The lady I spoke to on the phone said it should be sufficient time to have my order by 2-15-17. My order was shipped 3 days later. I was notified that I could follow the tracking info in a separate email. My package did indeed make it on time as promised. I was pleased with the service that SilverTowne provided. The only thing I didn't care for was the fact that I had to sign with UPS for a $104 order. I could see if I placed a very large order. I am glad I was here when UPS came by and that I didn't miss them. Overall, I am pleased with SilverTowne. They delivered on their word. I would probably use them again. Thank you SilverTowne.
Honest, efficient, friendly.
What more could I ask for?
Miss deb is very helpful and knowledge able the silver coins and bars great l have been to a couple mints none like silvertown they are the shit love this place been a silver monster for 40 years
No problems ever
I try to buy a five ounce bar each month I have never had any problems with silvertowne and I have been buying bars for several years now
I have ordered silver from Silvertowne 9 times in the past 2 years. Every time the order was perfect & received in a timely manner. Most of the time what I ordered qualified for free shipping. I am completely satisfied with their pricing & their service. Thank you.
Super Customer Service
I found Silvertowne about a year or so ago, they have always been very good with getting my order right and timely on delivery. This month I ordered a 5oz medallion and they sent me a 5oz bar instead. I sent a email and they promptly sent me a return postage envelope to return the bar. They immediately sent out my medallion along with a capsule and a nice velvet bag. Super customer service. I will continue to order from them as their customer service is great. Ricky
Great company and buying experience with Silvertowne. Very pleasant talking with them on the phone and the silver I ordered came fast and quick! Just about 2-3 days for about 20 ounces of silver. They have a wide variety and selection of bullion.