Not a good experience
The CC verification process on THEIR end was not operable. When asked what the problem was, they told me to keep submitting (with the same result). I tried to cancel order, but they said I was "obligated" to purchase. What? I said if that is the case then honor the current ask price of silver. They said no. I went back to flawless ordering at JMBullion, even though the premium over spot is slightly higher. Worth it when there are no headaches and no snarky customer service reps.