Provident Metals Hot

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User reviews

17 reviews with 4 stars

130 reviews

 
(100)
 
(17)
 
(5)
 
(5)
 
(3)
Overall rating 
 
4.5
 
4.6  (130)
 
4.4  (130)
 
4.5  (130)
 
4.6  (130)
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Ratings (the higher the better)
Price
Shipping Time
Customer Support
Buying Experience
Customer's Experience
Comments
17 results - showing 1 - 17  
 
Ordering 
 
Reviewed by |
Overall rating 
 
4.3
Price 
 
5.0
Shipping Time 
 
2.5
Customer Support 
 
5.0
Buying Experience 
 
4.5

High Demand?

Great Prices as always. This order was much slower than my last. I paid with an e-check, and it still took 20 days for my package to arrive.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.6
Price 
 
3.5
Shipping Time 
 
3.5
Customer Support 
 
3.5
Buying Experience 
 
4.0

Bad coins

Last 2 orders very bad scratched what happened BU

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.3
Price 
 
4.0
Shipping Time 
 
4.5
Customer Support 
 
4.5
Buying Experience 
 
4.0

My experience

I had a good experience with this online dealer. I would recommend this merchant to anyone that is trying to start collecting or already a collector.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.4
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
3.0
Buying Experience 
 
4.5

?

You were out of stock on an item so I clicked on "Notify Me". Next time I went on website the product was available, but I was never notified. Now I feel like I you didn't pay attention to my request. I am sure it is all computerized, but that doesn't resolve the issue. Great customer service requires stuff like this not falling through the cracks.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.3
Price 
 
4.0
Shipping Time 
 
5.0
Customer Support 
 
4.0
Buying Experience 
 
4.0

Silver coins

I have two grandsons and after looking at the Knight coins I wanted to get them a set. I haven't ordered them all for they or not out but will be picking the the sets as soon as they became available.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.4
Price 
 
3.5
Shipping Time 
 
4.5
Customer Support 
 
4.5
Buying Experience 
 
5.0

A competitive, large scale dealer-

When i buy metals and pay premiums i expect certain things in return. First and foremost i what to receive exactly what i pay for and certain guarantees that the big sellers offer. Second, i want a price competitive with killer deals. Provident gives exactly that.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.1
Price 
 
4.5
Shipping Time 
 
4.5
Customer Support 
 
3.0
Buying Experience 
 
4.5

Safe, easy, good value

Good price, quick shipping, safe, customer support didn't use so I gave it a 3, 4.5 on other reviews must leave room for improvement. Will use them in the future!

Was this review helpful? 
Reviewed by |
Overall rating 
 
4.0
Price 
 
4.0
Shipping Time 
 
4.0
Customer Support 
 
4.0
Buying Experience 
 
4.0

Great Service

Only ordered one coin, the rest was supplies. Everything was in great shape, only problem was I didn't order quit enough so will have to reorder sometime in the future.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.0
Price 
 
4.0
Shipping Time 
 
4.0
Customer Support 
 
4.0
Buying Experience 
 
4.0

Buy silver 3rd order

I love this site they are fair and about the same as others! I really love them because they take Discover Credit card!!!!! Most site even the big one APMEX) don't take my discover card so I use them

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.4
Price 
 
5.0
Shipping Time 
 
4.0
Customer Support 
 
4.0
Buying Experience 
 
4.5

Long wait... not a problem

Order from them quite frequently. I send a check snail mail. Im already locked in at my price so im not in a rush to recieve my items. I hear that the reason for slow shipping is not enough employees to do the work. If too little employees helps keep their cost of the metals low... Ive got no problem waiting. Its insured, what do i care. Good Job Provident you will keep getting my business.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$10000+
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.8
Price 
 
5.0
Shipping Time 
 
3.0
Customer Support 
 
3.0
Buying Experience 
 
4.0

Everything As Expected

I have purchased bullion from three internet dealers over the past four years. Provident has been what I expected. Good price, several days to process payment even with an echeck and up to 5-6 days shipping time. The shipping time is of course not their fault. So all in all my experiences with Provident is what I have come to expect - fair prices and 10 - 12 days for delivery to my door. I buy new product so the product is always well packaged and unblemished.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$10000+
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.3
Price 
 
4.5
Shipping Time 
 
4.0
Customer Support 
 
5.0
Buying Experience 
 
3.5

First Order

This was my first order with Provident Metals. I went with them from a recommendation from a co-worker who spoke highly of them. Anyway, Provident shipped the item on time however, USPS was lax in their part, having delayed the item then sending it out of the way before getting to me. When I received the coin I was a bit disappointed in that the coin has two tarnished spots on it. I know I could clean this with cleaner however, I purchased a BU listed coin and expect a clean item. As does everyone else who buys precious metals. Will give them another shot as I like their catalog of items.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
< $100
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.3
Price 
 
4.0
Shipping Time 
 
5.0
Customer Support 
 
4.0
Buying Experience 
 
4.0

silver

Have had good experience.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.3
Price 
 
5.0
Shipping Time 
 
2.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Provident

Enjoy working with Provident. To get the cash discount you must mail a check same day so this makes the process take anywhere from 1-4 weeks. However, I am not in a hurry so I don't mind. It's fun for the anticipation to build for when it comes in the mail.

I would recommend buying the lowest price 1 oz silver rounds that are new. I don't enjoy the sunshine mint rounds that have the security feature as it looks strange to those who are not familiar with it. I used to buy the provident 1 oz coin variety pack but did not want to end up with the Sunshine Mint ones.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
< $100
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.0
Price 
 
5.0
Shipping Time 
 
3.0
Customer Support 
 
4.0
Buying Experience 
 
4.0

Great variety, great prices, and always delivers as promised

Provident has always been a reliable dealer for me; all my orders are always fulfilled, and their customer support has been pretty satisfactory. The variety of products always amaze me. While shipping time could be better, its nothing much to be bothered about, makes receiving the package all the more sweeter :)

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.3
Price 
 
5.0
Shipping Time 
 
4.5
Customer Support 
 
2.5
Buying Experience 
 
5.0

Provident

Provident are my go to sellers of silver. Their prices, shipping times and overall buying experiences are some of the best for online vendors. Not to mention they seem to regularly update their stock, they have a number of payment options, everything is clear to understand when purchasing, and they have a great stock of items. The only issue is that customer support takes a long time through email to respond, and when they do, it's someone from India or wherever. If you ever have any issues with Provident, I'd recommend calling them to make sure they process your issue quickly.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.1
Price 
 
4.0
Shipping Time 
 
4.0
Customer Support 
 
4.0
Buying Experience 
 
4.5

2 times no problem

Second time for me to order from Provident. Shipping can take some time (around 10 days for my order, I hear if paying by personal check can take even longer) but customer service was there to answer my concerns and immediately let me know once they were shipped. If you can go with a dealer that is willing to get on the phone with you and be transparent it's hard to go wrong. Overall great place to grab some silver bullion!

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
17 results - showing 1 - 17