Provident Metals Hot

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User reviews

5 reviews with 3 stars

130 reviews

 
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(17)
 
(5)
 
(5)
 
(3)
Overall rating 
 
4.5
 
4.6  (130)
 
4.4  (130)
 
4.5  (130)
 
4.6  (130)
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Ratings (the higher the better)
Price
Shipping Time
Customer Support
Buying Experience
Customer's Experience
Comments
5 results - showing 1 - 5  
 
Ordering 
 
Reviewed by |
Overall rating 
 
2.9
Price 
 
3.0
Shipping Time 
 
2.0
Customer Support 
 
3.5
Buying Experience 
 
3.0

love your silver

Love the details on the silver. Don,t like it costing more for using debt card, and last order taking to long to get here.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
No
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
2.5
Price 
 
3.5
Shipping Time 
 
3.0
Customer Support 
 
1.0
Buying Experience 
 
2.5

False advertising.

I pay for product instantly. On the basis of the information presented through their website.

I took my money for an item that was shown as in stoc At the time . That item was not in stock and delay the order considerably.

Aggravated finally contacted them by email they suggested to give me a credit on a credit card I no longer use. That little fact went right over their head. Just like I was talking to myself.
I have been collecting their two ounce silver series from Egypt.

They advertise that I did was no longer be for sale after November 30th cause a problem at my end. Yet on December 16th coins were still for sale.

The trust is gone we no longer do business.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.3
Price 
 
4.0
Shipping Time 
 
2.0
Customer Support 
 
3.0
Buying Experience 
 
4.0

Slippery Business Practice

Submitted a mixed review on their website...an overall 3 star (due to poor silver bar detail and their glacial speed in processing payment). They never posted it. This tells me they only want you to see "the good". This is dishonest. You can't be "a little bit dishonest"...if they are this way over a fair, but not glowing review, how do you think they'll treat you when they make a mistake that costs them money? I'll confine my transactions to JMB...they are so much faster then Provident, with essentially the same prices.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.4
Price 
 
5.0
Shipping Time 
 
1.0
Customer Support 
 
2.5
Buying Experience 
 
5.0

Good company

Shipping orders coming from Texas take forever- not provident fault they ship when they're supposed to but some of my orders have been stuck in Dallas for days never moving or updated very frustrating- prices are the best and products I've received have been Exceptional so far - buy here

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
2.9
Price 
 
3.5
Shipping Time 
 
1.5
Customer Support 
 
3.5
Buying Experience 
 
3.0

slow, but nice

OK, I really enjoy many of provident's items, zombucks, prospectors, ect... however, shipping times can be a pain.

I have made 3 orders over the last 6 months that have taken over 2 weeks to ship. Once was when RCM bars were out of stock, many other people received 1/2 oz silver for the inconvenience, I did not, and I'm not sure if it would have made up for the late shipment. I have purchased items on release day, and would see people posting pictures and reviews of the items in 1 weeks time and I'm still waiting for a shipping notice.

the products themself are shipped well, and very nice

If you don't mind the wait, or really want a product I would recommend them, but if the wait is going to bother you, pass.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
5 results - showing 1 - 5