Provident Metals Hothttp://www.silvercoins.com/media/reviews/photos/thumbnail/300x300s/20/a6/8a/provident-metals-30-1421954544.jpg
Milk spots and rim nick
one coin had milk spots and the bar had a nick out of the side. I think think for the premium on the items, the items should have been choice specimens. These companies need to refuse milk spotted coins. I should have probably called customer service, but most likely I will order from another company in the future.
Honestly there a few places I shop and every one has been great with service, delivery, quality. One store may have the better price but if item is out of stock then I go to my next on list. It's all about most bang for the Benjamins.
Quality service. Their Elemetal products are outstanding items!
Everything as expected.
I bought my coins as a surprise to my wife although the shipping took a little longer than the 2 day priority I paid for but all in all I definitely plan on ordering more coins and other metals from this company. I also like that they're located in Texas.
My order arrived earlier than expected. Just would like to see the prices closer to spot. Spot is $15.87 and your prices ares are in the mid $20.00 to $79 for coins and , bars and rounds that are not NGC or PCGS certified. I understand the premium, but the actual prices are a higher then expected.
easy to do business with
I had a small problem a few years ago with Provident. I tried them again a few times since then and they have been problem free. I am ordering again tonight an expect the same great service I received the last time.
Great prices on the selection that they have available. I have compared their prices to that of others and they are generally the lowest. I only wish they had a greater selection of coins. Other than that great service and most importantly great prices.
Great deals on ASEs
Easy and informative website. Best prices on American Silver Eagles. Although some of my coins and rounds had very visible defects. also, for some reason USPS is the slowest in the country to ship from there. It also took 2 days to ship the order. Otherwise good experience. Wish they had more of a selection too. Like collectable seres and such.
Currently My Favorite
I think they have the best specials and often the best prices. Free shipping is great. The turn around time was 14 days for a check payment.
Love the fast shipping. Orderd the RED HORSE aand WHITE HORSE and could not be more happy. Also got some air-tite capsules and they fit the coins perfect and were clear as a bell. Quality service all around. I will be back for more coins.
Long wait... not a problem
Order from them quite frequently. I send a check snail mail. Im already locked in at my price so im not in a rush to recieve my items. I hear that the reason for slow shipping is not enough employees to do the work. If too little employees helps keep their cost of the metals low... Ive got no problem waiting. Its insured, what do i care. Good Job Provident you will keep getting my business.
A competitive, large scale dealer-
When i buy metals and pay premiums i expect certain things in return. First and foremost i what to receive exactly what i pay for and certain guarantees that the big sellers offer. Second, i want a price competitive with killer deals. Provident gives exactly that.
You were out of stock on an item so I clicked on "Notify Me". Next time I went on website the product was available, but I was never notified. Now I feel like I you didn't pay attention to my request. I am sure it is all computerized, but that doesn't resolve the issue. Great customer service requires stuff like this not falling through the cracks.
Enjoy working with Provident. To get the cash discount you must mail a check same day so this makes the process take anywhere from 1-4 weeks. However, I am not in a hurry so I don't mind. It's fun for the anticipation to build for when it comes in the mail.
I would recommend buying the lowest price 1 oz silver rounds that are new. I don't enjoy the sunshine mint rounds that have the security feature as it looks strange to those who are not familiar with it. I used to buy the provident 1 oz coin variety pack but did not want to end up with the Sunshine Mint ones.
Have had good experience.
This was my first order with Provident Metals. I went with them from a recommendation from a co-worker who spoke highly of them. Anyway, Provident shipped the item on time however, USPS was lax in their part, having delayed the item then sending it out of the way before getting to me. When I received the coin I was a bit disappointed in that the coin has two tarnished spots on it. I know I could clean this with cleaner however, I purchased a BU listed coin and expect a clean item. As does everyone else who buys precious metals. Will give them another shot as I like their catalog of items.
I have two grandsons and after looking at the Knight coins I wanted to get them a set. I haven't ordered them all for they or not out but will be picking the the sets as soon as they became available.
I had a good experience with this online dealer. I would recommend this merchant to anyone that is trying to start collecting or already a collector.
Great Prices as always. This order was much slower than my last. I paid with an e-check, and it still took 20 days for my package to arrive.
Safe, easy, good value
Good price, quick shipping, safe, customer support didn't use so I gave it a 3, 4.5 on other reviews must leave room for improvement. Will use them in the future!
Buy silver 3rd order
I love this site they are fair and about the same as others! I really love them because they take Discover Credit card!!!!! Most site even the big one APMEX) don't take my discover card so I use them
Only ordered one coin, the rest was supplies. Everything was in great shape, only problem was I didn't order quit enough so will have to reorder sometime in the future.
Everything As Expected
I have purchased bullion from three internet dealers over the past four years. Provident has been what I expected. Good price, several days to process payment even with an echeck and up to 5-6 days shipping time. The shipping time is of course not their fault. So all in all my experiences with Provident is what I have come to expect - fair prices and 10 - 12 days for delivery to my door. I buy new product so the product is always well packaged and unblemished.
Last 2 orders very bad scratched what happened BU
Shipping orders coming from Texas take forever- not provident fault they ship when they're supposed to but some of my orders have been stuck in Dallas for days never moving or updated very frustrating- prices are the best and products I've received have been Exceptional so far - buy here
I pay for product instantly. On the basis of the information presented through their website.
I took my money for an item that was shown as in stoc At the time . That item was not in stock and delay the order considerably.
Aggravated finally contacted them by email they suggested to give me a credit on a credit card I no longer use. That little fact went right over their head. Just like I was talking to myself.
I have been collecting their two ounce silver series from Egypt.
They advertise that I did was no longer be for sale after November 30th cause a problem at my end. Yet on December 16th coins were still for sale.
The trust is gone we no longer do business.
sent me back the EXACT same coin that I had returned for an exchange
I cannot begin to express how disappointed I am with your company. You sent me back the EXACT same coin that I had returned for an exchange. I checked it against the pictures that I sent you plus it was in the exact same packing materials that I sent you. Why waste my / your time and money like this? Do your people just like playing sick little games with your customers?
Needless to say, this was my last order from you people and I will make it my mission to honestly tell of my experience with your company in as many forums and websites that I can.
5000 qty bag of Wheat pennies, 500 bag of S mints, 20s and 30s
The pennies were no better than junk. 40% were cull, but sold to me as bag of 20s or 30s and "s" mint coins. The bag was torn, coins spilled....disaster purchase. Total waste of time and money...and customer service was a joke. Last time buyer!
11 day delivery
Oct 6th placed & paid for a 3oz gold bullion order. On Oct11th order still was not processed I asked to cancel it and was told that it would cost me 4% of the order that's $400. Order was finally processed on Oct12th and will arrive via UPS on Oct 12th . Last time for me 11 days after payment is made is just not acceptable.
The Test of good Precious Metal Dealer is when thing go wrong
When my silver shipment vent missing and there was NO TRACKING info available I contacted Provident Metals to ask "where is my shipment for Christmas"? They told me that the shipment is insured and to contact my shipper.
When things go wrong - this tested the "metal" of Provident's service support.
Since my shipment went out December 8, 2016 with plenty of time before Christmas, nothing heard from Provident Metals as to where is my shipment (over $1000).
Thank you Provident Metals on Christmas Day.
A Customer without his Silver or his money.
PS Santa need to give Provident Metals a lump of coal...for being bad