The Test of good Precious Metal Dealer is when thing go wrong
When my silver shipment vent missing and there was NO TRACKING info available I contacted Provident Metals to ask "where is my shipment for Christmas"? They told me that the shipment is insured and to contact my shipper.
When things go wrong - this tested the "metal" of Provident's service support.
Since my shipment went out December 8, 2016 with plenty of time before Christmas, nothing heard from Provident Metals as to where is my shipment (over $1000).
Thank you Provident Metals on Christmas Day.
A Customer without his Silver or his money.
PS Santa need to give Provident Metals a lump of coal...for being bad