This was my first order with Provident Metals. I went with them from a recommendation from a co-worker who spoke highly of them. Anyway, Provident shipped the item on time however, USPS was lax in their part, having delayed the item then sending it out of the way before getting to me. When I received the coin I was a bit disappointed in that the coin has two tarnished spots on it. I know I could clean this with cleaner however, I purchased a BU listed coin and expect a clean item. As does everyone else who buys precious metals. Will give them another shot as I like their catalog of items.