Review Detail

 
Provident Metals
Dealer
Reviewed by |
Overall rating 
 
1.8
Price 
 
3.0
Shipping Time 
 
2.0
Customer Support 
 
1.0
Buying Experience 
 
1.0

Rude employees, poor customer service, no customer appreciation

I had a delivery issue with Provident. I called to resolve it and was shut down by their rude, condescending employees, Sana and her supervisor Chandler. Now I am being charged exorbitant fees for them to reship my order. I was a long time customer but apparently they don't care. Never again. There are a lot of other cheap options out there to buy metals.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
No
Total amount spent?
$5000 - $10000
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