Rude employees, poor customer service, no customer appreciation
I had a delivery issue with Provident. I called to resolve it and was shut down by their rude, condescending employees, Sana and her supervisor Chandler. Now I am being charged exorbitant fees for them to reship my order. I was a long time customer but apparently they don't care. Never again. There are a lot of other cheap options out there to buy metals.