2 times no problem
Second time for me to order from Provident. Shipping can take some time (around 10 days for my order, I hear if paying by personal check can take even longer) but customer service was there to answer my concerns and immediately let me know once they were shipped. If you can go with a dealer that is willing to get on the phone with you and be transparent it's hard to go wrong. Overall great place to grab some silver bullion!