JM Bullion Hot

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User reviews

10 reviews with 4 stars

101 reviews

 
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(10)
 
(10)
 
(16)
 
(16)
Overall rating 
 
3.5
 
4.1  (101)
 
3.5  (101)
 
3.2  (101)
 
3.4  (101)
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Ratings (the higher the better)
Price
Shipping Time
Customer Support
Buying Experience
Customer's Experience
Comments
10 results - showing 1 - 10  
 
Ordering 
 
Reviewed by |
Overall rating 
 
4.3
Price 
 
4.5
Shipping Time 
 
3.5
Customer Support 
 
4.5
Buying Experience 
 
4.5

Good Prices

I've order three times from JM Bullion in the last month. Their prices are quite competitive but it takes more than two weeks every time you send a paper check. The only dealer as slow as them in my experience is Goldmart, but I'm rarely in any hurry to receive shipments anyway, so I still give them 3 1/2 stars for shipping time. Like many dealers, I wish they carried more poured silver (APMEX is the best for that), but I always check them out before buying bars, coins or rounds. The free shipping on every order, no matter how small, is a big plus.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.3
Price 
 
5.0
Shipping Time 
 
4.0
Customer Support 
 
3.0
Buying Experience 
 
5.0

12 orders with JM bullion

ordered 12x from jm bullion. no problems at any time. mostly 10g perth mint bars and 10oz sunshine mint bars. best price I could find when you factor in the lack of a shipping charge. no BS so far.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$5000 - $10000
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.5
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
1.0
Buying Experience 
 
3.0

Terrible Service

I have made multiple transactions the past 5 years. I have been buying gold and silver since 1985 and they have the best prices by far. They made an error on my bank account number and after 5 emails - 3 calls- money taken out of my account still not resolved in over 3 weeks !

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$10000+
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.9
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
0.5
Buying Experience 
 
5.0

Customer Service Manager Was Terrible!

Long story short. I've done a ton of business with JM Bullion and always been very happy with them in every way. Recently a problem arose which I won't bore you with the details. I contacted the the Customer Service Manager a Mr. Brian Chapman and got the biggest, most ridiculous runaround you could imagine. I'd really like to continue doing business with JM Bullion but the very thought of ever having to communicate with Brian Chapman again makes it impossible. Keep stacking fellow stackers!

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
No
Total amount spent?
$10000+
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.4
Price 
 
5.0
Shipping Time 
 
4.5
Customer Support 
 
3.0
Buying Experience 
 
5.0

Good experience

I'm surprised by all the negative reviews. I bought two silver bars on Aug 17th and received them in the mail three days later on the 20th. Fast shipping, and I got exactly what I ordered. I plan to buy from them again. Check their ebay reviews if you want honest reviews by people that have actually done business with JM. Their Feedback on ebay is 99.9% positive. I wouldn't doubt most of the negative reviews on here are fake.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.0
Price 
 
4.0
Shipping Time 
 
3.0
Customer Support 
 
4.0
Buying Experience 
 
5.0

No problems

This was my first order. Sent paper check, received email confirmation a day after my check cleared. Received follow up email when package shipped and could track it. Took about 12 days from time I purchased to possession. Checked out all coins and in BU condition. Very happy. Just be prepared for a 10-14 day wait until your order arrives if you send them a check.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.4
Price 
 
4.5
Shipping Time 
 
3.5
Customer Support 
 
5.0
Buying Experience 
 
4.5

silver

An excellent place for small beginners (like me) to purchase physical silver as a long term investment/ Fast service/ good prices/ excellent customer service. Mike Allen

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.9
Price 
 
5.0
Shipping Time 
 
2.5
Customer Support 
 
4.0
Buying Experience 
 
4.0

Best prices and quality is usually good.

J.M. Bullion is the best Company to buy precious metals from. Find rounds or coins that have been good to you and stick with them. Most look worse than their pictures but...what do you do. Returns get hit with a $30 or $35 dollar fee to restock, and the buyer has to pay to ship them back. So once you order them your stuck with them unless your in the business of losing money. If you stick with on sale items expect a little more damage or milking but thats why their on sale. Regular priced items come in better condition usually but still at times are so/so. Every time I order on sale items I open the boxes with excitement only to find out that yet again they look kinda nice. Its just silver so buy the rounds unless you buy complete tubes that are factory sealed and they say that they come factory sealed. They can still get in but chances are they weren't cherry picked. They say they don't cherry pick them but I don't ever believe anything like that. Don't ever order Maple Leafs! They always look like shit. Stick with Sunshine rounds or other rounds in general and you'll be somewhat satisfied. And for coins get factory sealed tubes. I gave customer support a 4 but I haven't felt the need to call them as I would be losing money big time on returns

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.3
Price 
 
5.0
Shipping Time 
 
4.0
Customer Support 
 
3.0
Buying Experience 
 
5.0

Love the Free Shipping

I order from JM Bullion quite often. After a certain amount of orders they allow you to do an eCheck which is basically just providing them with your routing number and account number for transactions instead of physically mailing them a check. It gives you the lower pricing and takes a few days off of the shipping time since you aren't having to mail them anything.

I prefer them to APMEX and Provident because their pricing is lower and you don't have to pay shipping costs. They also have a new deal every Monday which I always look out for. They often offer generic rounds in their Monday deals but you can also get government bullion. I bought both the Canadian 1.25 Buffalos and the Burundi Lions through their Monday deals.

So buy from JM Bullion and not APMEX. APMEX will give you a nice looking box and some sticky notes, but who cares about that. I want the cheapest silver that I can buy and I get that from JM Bullion.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$5000 - $10000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.1
Price 
 
5.0
Shipping Time 
 
4.0
Customer Support 
 
3.5
Buying Experience 
 
4.0

Free shipping, fair prices, great seller

JM Bullion has free shipping on all orders (must order over $100 worth), competitive prices, quick shipping and a great variety of items to choose from. I've ordered ASEs, 10 oz bars, and generic rounds from them and have been very happy with every shipment. I'll continue to buy from them in the future.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
10 results - showing 1 - 10