JM Bullion Hothttp://www.silvercoins.com/media/reviews/photos/thumbnail/300x300s/9f/a8/fc/jm-bullion-38-1422160769.jpg
Ordered two 10 oz. silver bullets before xmas to give as presents but could not. They were so scratched and flawed, they must have been seconds. Tried to contact them by email twice. No reply. You will not get another chance to screw me ever again.
Beware the Float Game with JM bullion
Manger Robby lecture on bank clearing procedure of 3-5 days was his continued argument as to why my check was received on a Monday but my order does not ship until the following Monday. Retail clients beware of JM Bullion as they like to play the Float Game as they sit on your funds as long as possible, paper checks clear in most all instances before 5 days. Now under full disclosure I was told my check cleared in 4 days but the following ship day the warehouse was closed due to Good Friday. So one would think that manager Robby would try to deescalste the situation by offering to expediate the delivery on Monday but no such offer was made to the returning retail client. Bottom line on this order is that it should have shipped on Thursday at the latest, no offer was made to speed up delivery, so JMBullion loses a client and all recommendations to follow are negative in nature towards said company in the future.
The right choice for me
I found it interesting that someone would complain about JM. I was surprised. I received what I asked for quickly and in good condition. I purchased both gold and silver. I shopped a bit and found JM to be in the money. I didn't use customer support so I have no idea how to rate them. But based on everything else I am sure they are fine.
Very Satisfied with JMBullion
I have made a few purchases from JMBullion and thus far am quite satisfied. You can't beat the free shipping. That is one of the draw backs to some other dealers. I've made purchases from others and sometimes end up paying $20-$40 for shipping. That eats up a lot of potential profit. I find Their prices are quite fair. They have a great selection of coins/metals available. The ordering process is quite painless...it is VERY EASY to place an order and they keep you informed on the order status.
JMBullion ships quickly. I usually receive my shipment in two days though one shipment took a couple more. No big deal. I contacted customer service to check on the order and they provided me with the detailed shipping information...received the order the next day. It had been held up at the post office.
As for quality, I am fairly new at this but to MY eye the quality seems just fine...if you order the proper quantity they are shipped in tubes, otherwise they are shipped in individual small zip lock bags which is fine by me...I just store them in my safe anyway.
Bottom Line...I have purchased from JMBullion and as long as all things remain the same, they are my primary source for precious metals. I HIGHLY recommend them, especially for those just getting into the purchase of precious metals.
I love the on-sale items. Change every Monday. Great deals. I buy a couple times a month. Thank you Jmbullion
I have placed over 35 transactions with JM Bullion over a 2 year period. I can honestly say I've never had an issue with their shipping or their service. Not sure where some of these negative reviews are coming from. Their pricing is very fair and competitive. I highly recommend this company to do business with. Their web site is easy to navigate and their ordering process is simple.
Great service, fast shiping
Five orders, never a problem. All as advertised. I will be ordering more from them.
I have had 4 purchases from JM and everyone was flawless. The shipping times were faster than I expected, the products have been perfect. I have also used APMEX and a few other dealers and by far my experiences with JM are the best. Highly recommend them, and I have to my family and friends who have also experienced flawless transactions.
Just started my collection and wow this 8 kilos we got are gorgeous.from time of order to our place to store it was only 3 days. We are very happy and will buy more and definitely recommend.
I send them a check, I have no problem waiting for my order. When you press the buy button, your price is locked in.
Very professional company
Nice to order from a company you do not have to worry about.
Great Seller, Free Shipping, Good prices
I have bought many times from this dealer.
Their prices on the Sale Items are great.
I always place order, then mail a personal check.
They are quick to deliver product by USPS and have
never been disappointed. Also they ship free.
I have never dealt with customer service because I have
never had a problem.
I have bought from other sellers in the past but now only
buy from this seller.
If you want fast shipping and great customer service this is the place - several pmt methods are easy and available- website is easy to navigate
Thought, I would try something new.
Thought, I would try something new. I ordered 5 coins from them, BU grade. 3 out of 5 were scratched/dings. Receipt stamped by 2 so-called inspectors. I Sent 2 back for a refund. The 3rd being minor damage, I kept. They offered a coupon toward another purchase, not saying you have to spend $100 to use it. Then, offered the same coupon to silver.com(an alias), no minimum here but NO free shipping! SO, they offered nothing. Nor do they care, creeps. They try to push the crap off to unsuspecting buyers. STAY AWAY, find a reputable local dealer, where you can see what your buying. Avoid headaches, like this. Hope it was worth it!!
Poor Service.. taking too long to verify PayPal
PayPal account is PRE-VERIFIED including payment & shipping address but JM Bullion is paranoid. They should ship same day or quit using PayPal if they don't trust them!
Great purchases and horrible purchases
I have bought coins from JM Bullion and APMEX. Both dealers are very good. I received my coins as described. Both have a great selection of coins and seem easy to do business with.
Recently I purchased some Disney coins on EBAY. It indicated they were from China. The coins arrived and they are definitely amazing FAKES! I only checked because someone on line mentioned fake coins.
great coins, great price, fast service - 5 star rating
Almost the Best
I was lured in with their "10 ounces at spot" promo. I added an extra ten Oz. of some rounds that caught my eye. Prices are good, but not the best, which is a shame I would love to do business with them again, especially 'cause they will take an electronic check. But even with free shipping SDB is $50-$100 cheaper on my usual order. OBTW- fast shipment. I did not deal w/ customer service. They have a "sale" every Monday in my inbox. I'm hoping spot goes under $16. again.
Bad Company?..silver, blue and gold, let the truth be told...Great Company
Have been with JMBULLION for 3 years now....Goldline and Hartford both snobby....you need thousands to purchase from Hartford or they hang up on you, Goldmine is over $150 over spot on Gold, and almost 20% over on Silver Eagles....JMBULLION spot prices are sometimes high and crazy on fractional coins, but wait for the specials....be patient.
Love the Free Shipping
I order from JM Bullion quite often. After a certain amount of orders they allow you to do an eCheck which is basically just providing them with your routing number and account number for transactions instead of physically mailing them a check. It gives you the lower pricing and takes a few days off of the shipping time since you aren't having to mail them anything.
I prefer them to APMEX and Provident because their pricing is lower and you don't have to pay shipping costs. They also have a new deal every Monday which I always look out for. They often offer generic rounds in their Monday deals but you can also get government bullion. I bought both the Canadian 1.25 Buffalos and the Burundi Lions through their Monday deals.
So buy from JM Bullion and not APMEX. APMEX will give you a nice looking box and some sticky notes, but who cares about that. I want the cheapest silver that I can buy and I get that from JM Bullion.
The good and the bad
The good: You can get a price the day you call, and send in a check or supply info for an e check (transfer from your bank account, no charge). If they are not too busy, it is a smooth transaction.
The bad: They or USPS lost the check (I mailed other checks the same day with no problem). I stop ordered the check ($35). Tried and e check. They have not processed it after 3 business days. Once they process it, you have to wait 5 more business days until they ship. Ordering around the holidays is a bad idea.
only reason i wouldnt recomend is everything was good till there was a problem then no customer service was long time buyer was $114.00 order got shipped to my old address then they tell me they not responsible cause it was delivered to the wrong address!!!!!! just glad it was nt bigger order.
Have ordered from JMB several times and they are always in good communication and let your know all through what's happening every step of the way. Good fast shipment. $100,000+
I use only the internet ordering system. I stay away from talking to human beings. Sorry to hear of complaints. Never spent over $200.00, on any one order in silver only. I only by gold locally.
Nothing but good things to say about this company I have been ordering from them for at least 5 years always receive my order in a timely manner and in good condition prices you can't beat
A-OK JM Bullion
About 25 orders since 2011, Never a single problem. I find these people great to do business with. Never cheated, never short on my order, fast ship, good packing. JM Bullion is one of the best and they have good prices.
Third order, never a problem. I use bank draft, very quick process, received silver / gold in 2 days. Never had a need to call or speak to anyone, so I cant comment on that.
An excellent place for small beginners (like me) to purchase physical silver as a long term investment/ Fast service/ good prices/ excellent customer service. Mike Allen
I've order three times from JM Bullion in the last month. Their prices are quite competitive but it takes more than two weeks every time you send a paper check. The only dealer as slow as them in my experience is Goldmart, but I'm rarely in any hurry to receive shipments anyway, so I still give them 3 1/2 stars for shipping time. Like many dealers, I wish they carried more poured silver (APMEX is the best for that), but I always check them out before buying bars, coins or rounds. The free shipping on every order, no matter how small, is a big plus.
Quick, Fast, Reliable
I got the shipment like in 1-2 days from the ship out date. Came Via UPS. I live in CA so that is probably why I got it so quick. Got exactly what I asked for, couldn't be happier. Bought $6,000 worth of Silver and Gold. Will buy from again.
Always had a good exerience
I've placed several orders with JM Bullion and I've always had a good exerience. They have a decent selection and the prices are seldom beat. When other dealers have sales they still aren't as good as JM's daily price. There are a few dealers with more extensive inventory and a few with lower base prices but the ones with more choices have higher prices and the ones with lower base prices sneak in shipping that brings the price above JM Bullion. Everything I've order has shipped quickly and for free. The only thing is there are minimum orders. Sometimes if I want to just buy one coin to see if I like it I have to wait until I have a larger order ready. I understand that is how they keep the prices down and shipping free though. JM will continue to have my business.
Recently bought some silver from JM bullion and have determined that, excepting special items, JM will be my go to dealer. Competitive premiums and no shipping costs are just an added bonus to the highly reputable institution that JM is. I have never actually used their support system, so I am only assuming that it is as high a quality as everything else.
Easy order system. I paid with a paper check. Received notification of check received, check cleared, shipment sent. I contacted customer service about a shipping address change on one of my two orders, handled swiftly and without problems. The packaging was secure, insured and quick. I was buying for a metal detector hunt and would buy from them again without any reservations or concerns.
Great Priceing, Great Service
JM has the best pricing they ship free How can you beat that. You read their rule book, and it turns out that way. Great company.
met or exceeded expectations
I bought tubes of 1oz silver coins twice -
Both times delivery was prompt and product met specs.
Price was competitive
I've had great experiences with this company on every transaction I've had. They explain things in clear, layman's terms and I highly recommend them to others.
great so far
ive completed several transactions and theyve all been flawless. i made several smaller orders back to back even to test, and they all arrived, less than 48 hours later, with their standard free shipping. im not sure if all of the negative reviews are even real. the coins are not scratched, not milky, etc. i think some people bought the culled coins and thought they were buying nm coins? anyway, you can trust them.
Best Gold Coin/Bar Dealer
I'm not sure why there are so many negative reviews on this website. I've ordered from JM Bullion 3 times over the last 2 years. Each time my order was correct and the coins and bars have come in absolute pristine/mint condition. Sometimes the shipment arrived 1 day late, but that's about it. I've always received a follow up call from customer service as well to make sure that I actually received the shipment and was happy with their products. Sorry to hear that others were not satisfied, but it's hard to believe some of these stories given that all my experiences with the people at JM Bullion / website were flawless. Keep building up that collection!
good place to shop
I have made several purchases in the past 2 months. The overall experiences have been extremely positive. I have not had any issues with the quality of the products I've received. JMB also replaced an item that had arrived damaged. The customer service folks are friendly and helpful. It's hard to beat their prices when you factor in the *FREE* shipping and handling. My purchases usually arrive within 2 - 3 days after the funds clear.
Great prices awesome customer service. I have already ordered my second time.
so far so good purchased 1oz bars and 1/2 oz rounds sunshine mint with decoder over 3 month period of $300 im a 1st time customer with JM
I'm surprised by all the negative reviews. I bought two silver bars on Aug 17th and received them in the mail three days later on the 20th. Fast shipping, and I got exactly what I ordered. I plan to buy from them again. Check their ebay reviews if you want honest reviews by people that have actually done business with JM. Their Feedback on ebay is 99.9% positive. I wouldn't doubt most of the negative reviews on here are fake.
12 orders with JM bullion
ordered 12x from jm bullion. no problems at any time. mostly 10g perth mint bars and 10oz sunshine mint bars. best price I could find when you factor in the lack of a shipping charge. no BS so far.
Free shipping, fair prices, great seller
JM Bullion has free shipping on all orders (must order over $100 worth), competitive prices, quick shipping and a great variety of items to choose from. I've ordered ASEs, 10 oz bars, and generic rounds from them and have been very happy with every shipment. I'll continue to buy from them in the future.
Second to Invest-in-bullion
Over priced and slow shipping but good customer service. Still prefer to use invest-in-bullion.com
good shipping and price
JM does a good job shipping if you pay with PayPal or credit card they are a little slower if you pay with paper check they have specials that start every Monday that I look forward to
Thumbs UP for Cerise custom shirts
Previously I have never ordered any clothing items online and think it pretty risky to order a shirt online as I will have no assurance of fabric and stitching quality. Besides, I also have never taken my measurements, so know nothing about sizing. However, Cerise custom shirts guided me step by step through the whole procedure. I was unsure about the fitting and quality of the shirt until it delivered yesterday and to tell you the truth, I am in love with it. It perfectly fits my body as the shirt was destined to be mine. Thumbs UP for Cerise custom shirts.
My first choice
I have placed over 10 orders with JM and have had zero issues. I pay by check so the time it takes the check to clear and shipping time it take 12 days from when I place the order. It doesnt matter to me because the price is locked in from the moment I place the order. They have the best prices and free shipping. All package came within the time they say they will. They are my first choice over any other dealers
My go too
JMBullion is my default site for buying silver. The reason, Free Shipping. You have to have more than $100 in each order, but the free shipping is amazing. I love being able to take a portion of my paycheck and go out and put it all towards silver, rather than give some to shipping. They typically have good pieces to buy as well, and a lot of the time they have some On-Sale items for cheap. They are not as diverse as Apmex with their selection but I buy generic silver in the first place and will only go to Apmex if there is a coin I really want that JMBullion does not have.
Their processing times are comparable to Apmex and they now offer e-check payments, which speed the processing time of the check up a few days.
Best prices and quality is usually good.
J.M. Bullion is the best Company to buy precious metals from. Find rounds or coins that have been good to you and stick with them. Most look worse than their pictures but...what do you do. Returns get hit with a $30 or $35 dollar fee to restock, and the buyer has to pay to ship them back. So once you order them your stuck with them unless your in the business of losing money. If you stick with on sale items expect a little more damage or milking but thats why their on sale. Regular priced items come in better condition usually but still at times are so/so. Every time I order on sale items I open the boxes with excitement only to find out that yet again they look kinda nice. Its just silver so buy the rounds unless you buy complete tubes that are factory sealed and they say that they come factory sealed. They can still get in but chances are they weren't cherry picked. They say they don't cherry pick them but I don't ever believe anything like that. Don't ever order Maple Leafs! They always look like shit. Stick with Sunshine rounds or other rounds in general and you'll be somewhat satisfied. And for coins get factory sealed tubes. I gave customer support a 4 but I haven't felt the need to call them as I would be losing money big time on returns