JM Bullion Hot

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User reviews

101 reviews

 
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(16)
 
(16)
Overall rating 
 
3.5
 
4.1  (101)
 
3.5  (101)
 
3.2  (101)
 
3.4  (101)
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Price
Shipping Time
Customer Support
Buying Experience
Customer's Experience
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101 results - showing 1 - 50  
 
Ordering 
 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Great company

Nothing but good things to say about this company I have been ordering from them for at least 5 years always receive my order in a timely manner and in good condition prices you can't beat

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$10000+
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.3
Price 
 
5.0
Shipping Time 
 
4.0
Customer Support 
 
3.0
Buying Experience 
 
5.0

12 orders with JM bullion

ordered 12x from jm bullion. no problems at any time. mostly 10g perth mint bars and 10oz sunshine mint bars. best price I could find when you factor in the lack of a shipping charge. no BS so far.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$5000 - $10000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Great purchases and horrible purchases

I have bought coins from JM Bullion and APMEX. Both dealers are very good. I received my coins as described. Both have a great selection of coins and seem easy to do business with.
Recently I purchased some Disney coins on EBAY. It indicated they were from China. The coins arrived and they are definitely amazing FAKES! I only checked because someone on line mentioned fake coins.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Thumbs UP for Cerise custom shirts

Previously I have never ordered any clothing items online and think it pretty risky to order a shirt online as I will have no assurance of fabric and stitching quality. Besides, I also have never taken my measurements, so know nothing about sizing. However, Cerise custom shirts guided me step by step through the whole procedure. I was unsure about the fitting and quality of the shirt until it delivered yesterday and to tell you the truth, I am in love with it. It perfectly fits my body as the shirt was destined to be mine. Thumbs UP for Cerise custom shirts.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Quality Company

I have had 4 purchases from JM and everyone was flawless. The shipping times were faster than I expected, the products have been perfect. I have also used APMEX and a few other dealers and by far my experiences with JM are the best. Highly recommend them, and I have to my family and friends who have also experienced flawless transactions.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Impressive Company

I took them up on their 10oz of silver rounds at spot price offer, which I recommend everyone do because; how can you beat getting uncirculated silver rounds at spot price?

What really impressed me though?

I choose to send a check and I didn't realize that I had accidentally wrote in an amount that was $4 higher than invoice. I was already writing it off as a loss because why spend the effort over $4?

But, without me even contacting them, they send me a check for $4. Now that's service!

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

great so far

ive completed several transactions and theyve all been flawless. i made several smaller orders back to back even to test, and they all arrived, less than 48 hours later, with their standard free shipping. im not sure if all of the negative reviews are even real. the coins are not scratched, not milky, etc. i think some people bought the culled coins and thought they were buying nm coins? anyway, you can trust them.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.9
Price 
 
5.0
Shipping Time 
 
4.5
Customer Support 
 
5.0
Buying Experience 
 
5.0

No problems

My family (like others) has grown concerned over market stability. I am an analyst by trade so I did some investigating and found JM Bullion.com. We've ordered about 6 times now,every order is prompt in shipping, I've had to call customer service twice and both times they have been very friendly and most importantly they solved the problem. I only order new bars but there is a disclaimer on some of the coins to indicate their status. I highly recommend them as a source and free shipping on orders of over $100 is helpful to middle class families like ours.
V/r
Grover

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Great Experiences

I've had great experiences with this company on every transaction I've had. They explain things in clear, layman's terms and I highly recommend them to others.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
1.6
Price 
 
5.0
Shipping Time 
 
0.5
Customer Support 
 
0.5
Buying Experience 
 
0.5

unresolved

only reason i wouldnt recomend is everything was good till there was a problem then no customer service was long time buyer was $114.00 order got shipped to my old address then they tell me they not responsible cause it was delivered to the wrong address!!!!!! just glad it was nt bigger order.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
No
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

excellent company experience

The negative reviews are troubling. I have had 13 orders shipped since August of 2013. I have spent over $10000.00 and have never once had an issue. Every coin or bar is mint condition & mailed in a timely fashion. I will continue to do business with them with no worries.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$10000+
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.9
Price 
 
5.0
Shipping Time 
 
4.5
Customer Support 
 
5.0
Buying Experience 
 
5.0

Gold Purity

Been very happy with JM Bullion and this rating reflect that. What I am Unhappy with is the fact the "US Mint" does not put the 99.99% purity on their items but just a "fine gold" designation, at least re the 2016 1/2 oz. American Gold Eagle Coin. Be VERY careful and buyer beware IMHO. Just think 95% or even 90% can be considered "fine" too. Leaves way to much to chance and there was no reason to leave out the purity unless it is no longer 99.99% pure IMHO. IN GOD I DO TRUST... :o)

Just MY OPINION. Do your own homework and contact JM Bullion and anyone else selling US Mint coins. Found this out while "chatting" when the gentleman says they (JM Bullion) were wondering that too and charging based on a 99.99% purity so it seems when they use spot-plus on pricing. I for one would like to know what I am buying.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.8
Price 
 
5.0
Shipping Time 
 
4.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Good company

Great prices awesome customer service. I have already ordered my second time.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Great service, fast shiping

Five orders, never a problem. All as advertised. I will be ordering more from them.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Small buyer

I use only the internet ordering system. I stay away from talking to human beings. Sorry to hear of complaints. Never spent over $200.00, on any one order in silver only. I only by gold locally.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Rrliable Firm

Great Company

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$10000+
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.5
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
1.0
Buying Experience 
 
3.0

Terrible Service

I have made multiple transactions the past 5 years. I have been buying gold and silver since 1985 and they have the best prices by far. They made an error on my bank account number and after 5 emails - 3 calls- money taken out of my account still not resolved in over 3 weeks !

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$10000+
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.9
Price 
 
5.0
Shipping Time 
 
4.5
Customer Support 
 
5.0
Buying Experience 
 
5.0

Best Gold Coin/Bar Dealer

I'm not sure why there are so many negative reviews on this website. I've ordered from JM Bullion 3 times over the last 2 years. Each time my order was correct and the coins and bars have come in absolute pristine/mint condition. Sometimes the shipment arrived 1 day late, but that's about it. I've always received a follow up call from customer service as well to make sure that I actually received the shipment and was happy with their products. Sorry to hear that others were not satisfied, but it's hard to believe some of these stories given that all my experiences with the people at JM Bullion / website were flawless. Keep building up that collection!

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$10000+
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.9
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
0.5
Buying Experience 
 
5.0

Customer Service Manager Was Terrible!

Long story short. I've done a ton of business with JM Bullion and always been very happy with them in every way. Recently a problem arose which I won't bore you with the details. I contacted the the Customer Service Manager a Mr. Brian Chapman and got the biggest, most ridiculous runaround you could imagine. I'd really like to continue doing business with JM Bullion but the very thought of ever having to communicate with Brian Chapman again makes it impossible. Keep stacking fellow stackers!

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
No
Total amount spent?
$10000+
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.4
Price 
 
5.0
Shipping Time 
 
4.5
Customer Support 
 
3.0
Buying Experience 
 
5.0

Good experience

I'm surprised by all the negative reviews. I bought two silver bars on Aug 17th and received them in the mail three days later on the 20th. Fast shipping, and I got exactly what I ordered. I plan to buy from them again. Check their ebay reviews if you want honest reviews by people that have actually done business with JM. Their Feedback on ebay is 99.9% positive. I wouldn't doubt most of the negative reviews on here are fake.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

met or exceeded expectations

I bought tubes of 1oz silver coins twice -
Both times delivery was prompt and product met specs.
Price was competitive

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Great Company

I have placed over 35 transactions with JM Bullion over a 2 year period. I can honestly say I've never had an issue with their shipping or their service. Not sure where some of these negative reviews are coming from. Their pricing is very fair and competitive. I highly recommend this company to do business with. Their web site is easy to navigate and their ordering process is simple.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Great supplier

I love the on-sale items. Change every Monday. Great deals. I buy a couple times a month. Thank you Jmbullion

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

The right choice for me

I found it interesting that someone would complain about JM. I was surprised. I received what I asked for quickly and in good condition. I purchased both gold and silver. I shopped a bit and found JM to be in the money. I didn't use customer support so I have no idea how to rate them. But based on everything else I am sure they are fine.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Several purchases

I have made many purchases from this seller. I have had no problems at all and I have been very happy with the quality of my purchases. Every time so far it has been a flawless transaction.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.8
Price 
 
5.0
Shipping Time 
 
4.5
Customer Support 
 
4.5
Buying Experience 
 
5.0

silver coins

great coins, great price, fast service - 5 star rating

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

JMB Always

Just completed my 16th order and everyone was flawless, everything was Done online, no salesman or client rep to deal with. I always pay with paper checks
It takes a little longer but so what, if just ends up in a box somewhere, and I save 4%

Ray Mo

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$10000+
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Confused

Don't understand the negative reviews. These guys have always been fantastic. Super fast shipping and quality product. I buy rounds and bars and they are always neatly packaged and perfect. Not sure what people expect out of an online bullion dealer. Two thumbs up.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Great customer service.

Great price, fast shipping and good customer service. I made a purchase through Ebay. I was immediately contacted by the seller via email asking if I had any questions about the purchase. I then promptly received my shipment of Silver Lady Fortuna's at a great price. I'd highly recommend this seller.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.9
Price 
 
5.0
Shipping Time 
 
4.5
Customer Support 
 
5.0
Buying Experience 
 
5.0

LPB

STARTED BUYING WITH JMB IN 2014. ALL MY PURCHASES WERE DELIVERED ON TIME AND WERE AS ORDERED. I DO NOT WATCH THE CLOCK FOR THE SHIPPING TIME AND ONLY EXPECT REASONABLE TIME TO SHIP. ALL THE PRODUCTS WERE IN FINE CONDITION. I AM VERY PLEASED WITH THE SERVICE AND WOULD RECOMMEND THIS DEALER TO OTHERS.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.6
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
3.5
Buying Experience 
 
5.0

Great Seller, Free Shipping, Good prices

I have bought many times from this dealer.
Their prices on the Sale Items are great.
I always place order, then mail a personal check.
They are quick to deliver product by USPS and have
never been disappointed. Also they ship free.
I have never dealt with customer service because I have
never had a problem.
I have bought from other sellers in the past but now only
buy from this seller.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$5000 - $10000
Was this review helpful? 
Reviewed by |
Overall rating 
 
2.0
Price 
 
5.0
Shipping Time 
 
2.0
Customer Support 
 
0.5
Buying Experience 
 
0.5

JM Bullion Sucks

This outfit seemed to have decent reviews so I sent them a check for 200 Walking Liberty half dollars. After waiting for TWENTY DAYS, my order finally arrived, FOUR HALVES SHORT. I phoned, talked to some guy who offered no help or apology, said some woman who was in charge of that was "in a meeting" but would email me when she got out. Riiiight. No email. Still wanting to hear an apology, I told this guy that they have coin counter machines and shipping an order 4 coins short is incredibly sloppy. That's when I heard the hostility in his voice, which confirmed my already strong suspicions that this outfit is a bunch of crooks. They skimmed off an extra profit. I mean, how the hell is it even possible to not send exactly what a customer orders, if you have your act together?

These people want you to provide a backup credit card and agree to let them charge you if you back out of the deal. Northwest Territorial Mint does the same thing, and when I sent them a check for some silver bars, they emailed me back that they would ship in Two And A Half Months. So I stopped payment and belatedly checked the online reviews of them, which are terrible.

I also sent Silver.com a check, and they shipped exactly what I ordered as soon as the check cleared and DID NOT REQUIRE A BACKUP CREDIT CARD. So guess who will be the only bullion seller I buy from, from now on. Buy from JM Bullion at your OWN RISK.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
No
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

By far the best

After deciding to round out my portfolio, I did a lot of internet research. When I found JMB, with out a doubt I wanted to do business with them. They have the best prices on their wares and with no shipping costs on a $100.00 order, the savings is even greater. I use an e-check for the convenience, and my order arrives in a week, securely and discretely packaged, and insured through the USPS. Every round, coin and bar was protectively wrapped, arrived in perfect shape and mint condition that rivals proofs.

I visited a local pawn shop a couple months ago. They had a certified Eagle for $55.00. When I looked up the identical coin at JMB, it was $31.00. Three dollars for a war nickel at the pawn shop. Less than a buck at JMB.

JMB beat Amazon and E-bay on every thing that I compared.

I will not buy my bullion and coins anywhere else.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Very Satisfied with JMBullion

I have made a few purchases from JMBullion and thus far am quite satisfied. You can't beat the free shipping. That is one of the draw backs to some other dealers. I've made purchases from others and sometimes end up paying $20-$40 for shipping. That eats up a lot of potential profit. I find Their prices are quite fair. They have a great selection of coins/metals available. The ordering process is quite painless...it is VERY EASY to place an order and they keep you informed on the order status.

JMBullion ships quickly. I usually receive my shipment in two days though one shipment took a couple more. No big deal. I contacted customer service to check on the order and they provided me with the detailed shipping information...received the order the next day. It had been held up at the post office.

As for quality, I am fairly new at this but to MY eye the quality seems just fine...if you order the proper quantity they are shipped in tubes, otherwise they are shipped in individual small zip lock bags which is fine by me...I just store them in my safe anyway.

Bottom Line...I have purchased from JMBullion and as long as all things remain the same, they are my primary source for precious metals. I HIGHLY recommend them, especially for those just getting into the purchase of precious metals.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Great Priceing, Great Service

JM has the best pricing they ship free How can you beat that. You read their rule book, and it turns out that way. Great company.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

No problems.

Easy order system. I paid with a paper check. Received notification of check received, check cleared, shipment sent. I contacted customer service about a shipping address change on one of my two orders, handled swiftly and without problems. The packaging was secure, insured and quick. I was buying for a metal detector hunt and would buy from them again without any reservations or concerns.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.9
Price 
 
5.0
Shipping Time 
 
2.5
Customer Support 
 
4.0
Buying Experience 
 
4.0

Best prices and quality is usually good.

J.M. Bullion is the best Company to buy precious metals from. Find rounds or coins that have been good to you and stick with them. Most look worse than their pictures but...what do you do. Returns get hit with a $30 or $35 dollar fee to restock, and the buyer has to pay to ship them back. So once you order them your stuck with them unless your in the business of losing money. If you stick with on sale items expect a little more damage or milking but thats why their on sale. Regular priced items come in better condition usually but still at times are so/so. Every time I order on sale items I open the boxes with excitement only to find out that yet again they look kinda nice. Its just silver so buy the rounds unless you buy complete tubes that are factory sealed and they say that they come factory sealed. They can still get in but chances are they weren't cherry picked. They say they don't cherry pick them but I don't ever believe anything like that. Don't ever order Maple Leafs! They always look like shit. Stick with Sunshine rounds or other rounds in general and you'll be somewhat satisfied. And for coins get factory sealed tubes. I gave customer support a 4 but I haven't felt the need to call them as I would be losing money big time on returns

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Solid Company

Have ordered from JMB several times and they are always in good communication and let your know all through what's happening every step of the way. Good fast shipment. $100,000+

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$10000+
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.3
Price 
 
5.0
Shipping Time 
 
4.0
Customer Support 
 
3.0
Buying Experience 
 
5.0

Love the Free Shipping

I order from JM Bullion quite often. After a certain amount of orders they allow you to do an eCheck which is basically just providing them with your routing number and account number for transactions instead of physically mailing them a check. It gives you the lower pricing and takes a few days off of the shipping time since you aren't having to mail them anything.

I prefer them to APMEX and Provident because their pricing is lower and you don't have to pay shipping costs. They also have a new deal every Monday which I always look out for. They often offer generic rounds in their Monday deals but you can also get government bullion. I bought both the Canadian 1.25 Buffalos and the Burundi Lions through their Monday deals.

So buy from JM Bullion and not APMEX. APMEX will give you a nice looking box and some sticky notes, but who cares about that. I want the cheapest silver that I can buy and I get that from JM Bullion.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$5000 - $10000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Great service

Recently bought some silver from JM bullion and have determined that, excepting special items, JM will be my go to dealer. Competitive premiums and no shipping costs are just an added bonus to the highly reputable institution that JM is. I have never actually used their support system, so I am only assuming that it is as high a quality as everything else.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Always had a good exerience

I've placed several orders with JM Bullion and I've always had a good exerience. They have a decent selection and the prices are seldom beat. When other dealers have sales they still aren't as good as JM's daily price. There are a few dealers with more extensive inventory and a few with lower base prices but the ones with more choices have higher prices and the ones with lower base prices sneak in shipping that brings the price above JM Bullion. Everything I've order has shipped quickly and for free. The only thing is there are minimum orders. Sometimes if I want to just buy one coin to see if I like it I have to wait until I have a larger order ready. I understand that is how they keep the prices down and shipping free though. JM will continue to have my business.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

good shipping and price

JM does a good job shipping if you pay with PayPal or credit card they are a little slower if you pay with paper check they have specials that start every Monday that I look forward to

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
5.0
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Quick, Fast, Reliable

I got the shipment like in 1-2 days from the ship out date. Came Via UPS. I live in CA so that is probably why I got it so quick. Got exactly what I asked for, couldn't be happier. Bought $6,000 worth of Silver and Gold. Will buy from again.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$5000 - $10000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.1
Price 
 
5.0
Shipping Time 
 
4.0
Customer Support 
 
3.5
Buying Experience 
 
4.0

Free shipping, fair prices, great seller

JM Bullion has free shipping on all orders (must order over $100 worth), competitive prices, quick shipping and a great variety of items to choose from. I've ordered ASEs, 10 oz bars, and generic rounds from them and have been very happy with every shipment. I'll continue to buy from them in the future.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.6
Price 
 
5.0
Shipping Time 
 
4.0
Customer Support 
 
4.5
Buying Experience 
 
5.0

My first choice

I have placed over 10 orders with JM and have had zero issues. I pay by check so the time it takes the check to clear and shipping time it take 12 days from when I place the order. It doesnt matter to me because the price is locked in from the moment I place the order. They have the best prices and free shipping. All package came within the time they say they will. They are my first choice over any other dealers

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.4
Price 
 
5.0
Shipping Time 
 
3.0
Customer Support 
 
2.5
Buying Experience 
 
3.0

Good but not good

JM bullion has got some good prices, really hard to beat them on silver over spot price. This combined with free shipping is what I usually go for since I'm a discount shopper always looking for a deal. You get what you pay for, and I've always gotten my orders.

On the flip side shipping delays, invoicing errors, and cold customer service can be somewhat normal. Maybe because I'm paying by check I dont know, but clearing payment and shipping does take long. So if you want cheap metal you can go with them, but don't by surprised if there are 1-2 hiccups. If you don't want any hassle go with a bigger dealer.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.3
Price 
 
4.5
Shipping Time 
 
3.5
Customer Support 
 
4.5
Buying Experience 
 
4.5

Good Prices

I've order three times from JM Bullion in the last month. Their prices are quite competitive but it takes more than two weeks every time you send a paper check. The only dealer as slow as them in my experience is Goldmart, but I'm rarely in any hurry to receive shipments anyway, so I still give them 3 1/2 stars for shipping time. Like many dealers, I wish they carried more poured silver (APMEX is the best for that), but I always check them out before buying bars, coins or rounds. The free shipping on every order, no matter how small, is a big plus.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.4
Price 
 
4.5
Shipping Time 
 
4.0
Customer Support 
 
2.0
Buying Experience 
 
3.0

Good dealer IF you dont have a problem.

Was happy with JM right up until they double billed me for an order and couldn't be bothered to communicate the status of a credit. I guess you have to take everything they say on faith and hope your order goes perfectly every time. If not, its up to you to follow-up and wait out a resolution.

Their CS rep even admitted that this has been happening after a site update. I specifically asked if I should just avoid the site for a while so I would not be at risk of double billing and the rep said that was "fair". At least he was honest.

On the plus side their CS people are very friendly, if not all that helpful in my case. Shipping times have also been fairly prompt.

Time to find a new dealer that communicates.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
2.9
Price 
 
4.5
Shipping Time 
 
2.0
Customer Support 
 
2.0
Buying Experience 
 
3.0

The good and the bad

The good: You can get a price the day you call, and send in a check or supply info for an e check (transfer from your bank account, no charge). If they are not too busy, it is a smooth transaction.

The bad: They or USPS lost the check (I mailed other checks the same day with no problem). I stop ordered the check ($35). Tried and e check. They have not processed it after 3 business days. Once they process it, you have to wait 5 more business days until they ship. Ordering around the holidays is a bad idea.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
No
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
4.9
Price 
 
4.5
Shipping Time 
 
5.0
Customer Support 
 
5.0
Buying Experience 
 
5.0

Top notch

Totally satisfied with each and every aspect of my 4 orders from them. No problems at all and the free shipping is awesome.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
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