Review Detail

 
JM Bullion
Dealer
Reviewed by |
Overall rating 
 
1.4
Price 
 
4.0
Shipping Time 
 
0.5
Customer Support 
 
0.5
Buying Experience 
 
0.5

Beware the Float Game with JM bullion

Manger Robby lecture on bank clearing procedure of 3-5 days was his continued argument as to why my check was received on a Monday but my order does not ship until the following Monday. Retail clients beware of JM Bullion as they like to play the Float Game as they sit on your funds as long as possible, paper checks clear in most all instances before 5 days. Now under full disclosure I was told my check cleared in 4 days but the following ship day the warehouse was closed due to Good Friday. So one would think that manager Robby would try to deescalste the situation by offering to expediate the delivery on Monday but no such offer was made to the returning retail client. Bottom line on this order is that it should have shipped on Thursday at the latest, no offer was made to speed up delivery, so JMBullion loses a client and all recommendations to follow are negative in nature towards said company in the future.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
No
Total amount spent?
$10000+
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