When I placed my order11-9-16 with next day air I became suspicious when I didn't get the Tracking the following day. I called the following day and the customer"support" said I will receive a tracking number by 3:30pm western time. At 3:25pm I called jm again and the customer support now said it's not going to ship until Monday the 14th which means at best I will receive it on Tuesday the 15th. Now the next day air turns into 6 day air. I had to take a day off of work for the first lie and now I have to take another day off of work. Thespecially items have to be signed for. "Customer support" doesn't support any thing but this companies lies and incompetent service. To top it off they charged my card 55 percent interest on top of my cards interest. I will never do business with this company again. Stay far away!!!!