Review Detail

 
Gainesville Coins
Dealer
Reviewed by |
Overall rating 
 
1.3
Price 
 
3.5
Shipping Time 
 
0.5
Customer Support 
 
0.5
Buying Experience 
 
0.5

Clearance Promotion -No Product to Ship

Ordered a featured clearance sale gold piece. Two weeks AFTER RECEIVING MY CHECK they called to say they didn't have the piece to ship. It took them three weeks to discover they couldn't fill an order [which they accepted] for a product they featured as clearance sale item. Another week to receive refund check. For ONE MONTH during gold & silver spot price dip Gainesville had my money tied up and unavailable for me to use advantageously. Their only three word apology came from a shipping clerk. Policy protects THEM from customers "playing remittance games" while markets fluctuate but it seems OK for them to do so. Their 5% protection deposit is a one way street and their "clearance" is meaningless, apparently. No more waiting for their 4 weeks deliveries for me.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
No
Total amount spent?
$100 - $1000
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