I've made 3-4 orders with them. Shipping is slow"er" than most other companies yes but that is due to them being quite diligent in theft prevention - loss control. So what, I applaud them for calling me back 3-4 days later and reviewing my credit card with them. They have to combat fraud on a daily basis.
I'm not an "employee" or a distributor giving a padded review, I LOVE this place and how they conduct themselves.