Starting from humble beginnings in Northern California in 1965, BGASC begin in a tiny grocery store by collecting old silver coins. This small time hobby and passion grew into a numismatic and bullion business when they finally opened up shop and soon to be online. They sell a variety of gold, silver, platinum, and copper.
Shady Business Practices
I placed an order on their website Monday morning. They later asked for a picture of my Drivers License to assure it was me who placed the order. I complied. They then decided to not honor my order because they don't feel comfortable with accepting credit cards and want me to wire transfer money to them instead. They already have my credit card number and Drivers License and THEY are not comfortable? How am I assured I am not wire transferring money to some Nigerian? All the reviews for them seem fake, I would now rather stick with other well known PM dealers!
BEST PRICES, OUTSTANDING SERVICE
After researching 32 online PM companies in depth over a period of 14 months (including performance, complaints, owner/manager expertise, client reviews and personal customer service interactions), I’ve come to trust BGASC as the best place to do business. Martin & crew are a low-key but extremely professional group of knowledgeable, polite and savvy precious metals experts with the best overall prices, including a great selection of foreign bullion bars and coins, especially 1 oz. gold bars from Credit Suisse. (I didn’t investigate numismatics.) Shipping was quick and secure, and selling back to them was a piece of cake (they buy back at spot, without any fees). Tamara is a great asset to the customer service department. If you’ve done your homework and want to be treated as an intelligent, appreciated client without the hard sell or smarmy attitude, this is your best bet.
These Guys Operate in a different Universe
There is nothing, and I mean NOTHING, bad I can write about this precious metals dealer. The only thing I don't like has nothing to do with the the way they do business: I have to pay tax on any order under $1500 (CA state law).
I was in a jam last year and needed 6 Austrian Philharmonic 1oz silver coins. I called 4 different dealers and asked if they could ship my order out that day (it was close to 4pm). All the dealers said no. I called BGASC and they said yes!! I live only 7 miles from them, but they don't have a bricks & mortar store, they're online only, but they busted their behinds and got my order shipped that day. I received my coins THE VERY NEXT DAY!!! They were exactly what was advertised and the price was very reasonable.
They have grown over the past year, since I made my first purchase, and now sell many more types of coins and bars then when I first found them online.
Bottom Line: You will not be disappointed if you purchase from BGASC and they really do have AWESOME CUSTOMER SERVICE. They actually practice what they preach.
Great company - Great Service - Competitive Pricing!
First Time Win
I just bought from this company and it arrived within a few days of placing the order. I bought some silver rounds and junk silver and they are genuine. I didn't have any issues so I have to rate the customer support at a 5 for not needing it and for the fast email letting me know my order was shipped. The product descriptions were accurate. I received just what I ordered and expected. I'm planning to order again from them shortly. I got a small batch to make sure I felt comfortable spending more money with them.