APMEX Hot

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User reviews

4 reviews with 3 stars

27 reviews

 
(9)
 
(8)
 
(4)
 
(1)
 
(5)
Overall rating 
 
3.6
 
3.5  (27)
 
4.0  (27)
 
3.5  (27)
 
3.2  (27)
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Ratings (the higher the better)
Price
Shipping Time
Customer Support
Buying Experience
Customer's Experience
Comments
4 results - showing 1 - 4  
 
Ordering 
 
Reviewed by |
Overall rating 
 
2.8
Price 
 
4.5
Shipping Time 
 
4.5
Customer Support 
 
1.0
Buying Experience 
 
1.0

Poor Condition Coins

I made my first small purchase with them to try them out. I ordered a very simple 20 coin roll of Kennedy 90% silver half dollars. The stated condition was AVERAGE CIRCULATION. One coin in particular really made me feel burned. it looked like someone fried it on a skillet or put it in a fire of some sort. It was literally dark brown/black in color. The damage is irreversible to this coin. there were also maybe 5-8 other coins that had a small bits of this blackish substance stuck on them. I will not be doing business with them again. Also the showed a picture of it coming in a plastic protected tube, but reality they send it in a paper roll (no biggy there, but lots of false advertising going on here). Now I'll need to buy some silver cleaner to see if any of this black stuff will come off! Steer clear of these guys.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.4
Price 
 
4.0
Shipping Time 
 
5.0
Customer Support 
 
3.5
Buying Experience 
 
1.0

Coin "substitute"

Coin substitute: Spent over $1200 on and ancient coin, but was sent a substitute. Spoke with Apmex. Stated that due to large inventory, they use "stock photos." They have offered to refund my money. I will take them up on that. Be careful when deciding to do business with APMEX. I am shocked at what happened to me.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
Reviewed by |
Overall rating 
 
3.4
Price 
 
5.0
Shipping Time 
 
5.0
Customer Support 
 
3.0
Buying Experience 
 
0.5

BAD DEAL ON SILVER

I BOUGHT A 5 OZ AND A 1 OZ SILVER BAR A LONG TIME AGO,WHET TO SELL THEM BECAUSE I NEEDED SOME MONEY,THEY WERE FAKE BARS TO MY SURPRISE.EVEN KNOW THEY SAID 999 FINE SILVER ON THE BARS,AND APMEX,THEY MUST BE TALKING ABOUT THAT PRETTY SILVER COLOR ON THE FAKE BARS,THANK YOU APMEX YOU PUT ME IN A REAL BIND,NEXT TIME I WHAT TO FLUSH MY MONEY I WILL CALL A PLUMER. GREG PETERMAN @ kid4532@ymail.com

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
2.9
Price 
 
3.0
Shipping Time 
 
4.0
Customer Support 
 
2.0
Buying Experience 
 
2.5

If I could do it all over again...

The very first purchase I made (5 1oz ASE's) was from APMEX. Back then, (about 4 years ago) I knew nothing about buying precious metals...NOTHING! I wanted to start collecting for 3 reasons:
1. As an investment for my retirement (Bullion Coins), 2. I wanted to start a nice collection of older coins (Numismatic) & 3. To sell if I wanted to make some extra $$$.

My first purchase was bullion. Back then silver was trading at about $27-$28 and I paid them $175 for 5 ASE coins. This included a shipping charge of $14.95. I was new and paid. As I became more experienced in buying precious metals, I bought less and less coins from them. They were/are also on eBay and continued to charge shipping for quite a long time, until finally, even they dropped their shipping charge and went to free shipping, to stay competitive with the other major PM dealers on eBay that were not charging shipping.

Today, I don't buy coins from them anymore. My last purchase was a deal they had going on eBay for 20 ASE that was only 99ยข over spot, last year (2015).

I had to call them one time to inquire about a 10oz silver bar I purchased from them on eBay and I must say their customer service left a lot to be desired. I wouldn't go so far as to say RUDE, but the attitude of their customer service rep was pretty close to that. They are so many dealers today, and with the internet, they are able to reach anyone with a computer and internet connection, that I felt they were operating in pre-internet days, when you had a very limited selection of coin dealers to purchase from (as far as you were wiling to drive) and basically you paid what they were asking, or you didn't purchase a coin.

Bottom line, in my opinion only, you would be better served doing some consumer "window shopping" online and compare not just price but service, shipping time and availability of the coin or bar you're looking for and I think, you'll find better sources for precious metals, than APMEX. Totaling up all the money I spent at APMEX, it comes close to $3400.

If I could go back to day one, and do it all over again, I would not buy from APMEX.
I have bought my last pm coin/bar from them and won't EVER go back.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
4 results - showing 1 - 4