APMEX Hot

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User reviews

5 reviews with 1 stars

27 reviews

 
(9)
 
(8)
 
(4)
 
(1)
 
(5)
Overall rating 
 
3.6
 
3.5  (27)
 
4.0  (27)
 
3.5  (27)
 
3.2  (27)
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Ratings (the higher the better)
Price
Shipping Time
Customer Support
Buying Experience
Customer's Experience
Comments
5 results - showing 1 - 5  
 
Ordering 
 
Reviewed by |
Overall rating 
 
0.6
Price 
 
1.0
Shipping Time 
 
0.5
Customer Support 
 
0.5
Buying Experience 
 
0.5

Bad taste after a decade, lost ALL my trust

tried to make a purchase, been with them a decade, site wouldn't take order, I was told by customer service I was basically too stupid. so I will go elsewhere, TRUST is paramount once gone that's it!!

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
No
Total amount spent?
$10000+
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Reviewed by |
Overall rating 
 
0.9
Price 
 
0.5
Shipping Time 
 
1.0
Customer Support 
 
1.0
Buying Experience 
 
1.0

Rip Off Company

Bought a whole lot of precious metals from APMEX. Needed to sell some quick so I asked them to buy back some silver coins. The purchase price for the coins was approx $5500. The value at the time was approx $6700. Those rip artists offered me a little less than $4000. I will never purchase from them again and I urge everyone to find a more reputable dealer.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
Yes
Total amount spent?
$5000 - $10000
Was this review helpful? 
Reviewed by |
Overall rating 
 
1.4
Price 
 
3.0
Shipping Time 
 
1.0
Customer Support 
 
1.0
Buying Experience 
 
0.5

BEWARE

BEWARE! These guys will advertise coins they do not have in stock! You will eventually get your coins but you may be given a ship date that does not materialize only to find out they do not have in stock what you ordered. You will then have another 2 week or more delay before you get your items. In my 3rd order from them I ordered 5 $100 face value bags of silver coins. I realize you will get 3-10 dateless standing liberty quarters in these - which is fine-However when they advertise approximately 71.5 ounces of silver in a bag and you get 81 slick dateless standing liberty quarters and the bag is only 68.2 ounces- that is UNACCEPTABLE! I called customer service to ask if they could send a few more quarters to make it closer to 71.5 ounces--Mind you I had spent over 10K with this place in 10 weeks---When asked if the bag had $100 face value in it and I responded yes- -- I was flat out told NO! Nothing they could do for me! Fine way to send a 10K plus customer who was going to spend another 40-70K with them packing! BEWARE- I have found a much better place to do business!

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
Yes
Total amount spent?
$10000+
Was this review helpful? 
Reviewed by |
Overall rating 
 
1.0
Price 
 
1.0
Shipping Time 
 
1.0
Customer Support 
 
1.0
Buying Experience 
 
1.0

Got fake silver

Ordered some of their generic silver, got over 10 ounces of fake silver, contacted customer support multiple times, never got the issue solved.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
Yes
Total amount spent?
$100 - $1000
Was this review helpful? 
Reviewed by |
Overall rating 
 
1.0
Price 
 
1.0
Shipping Time 
 
1.0
Customer Support 
 
1.0
Buying Experience 
 
1.0

Horrible service

horrible service i hate this company they scammed me of a golden coin.

Customer's Experience

Would you recommend this dealer?
No
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
Was this review helpful? 
5 results - showing 1 - 5