Review Detail

 
APMEX
APMEX Hot
Dealer
Reviewed by |
Overall rating 
 
3.9
Price 
 
3.5
Shipping Time 
 
4.0
Customer Support 
 
4.0
Buying Experience 
 
4.0

Overall good, but seemingly shady tricks sometimes

I have placed several orders with APMEX, but recently one gave me pause: I purchased a name brand (Englehard) bar for $213. After waiting several weeks with the order in a "Processing" status (they held order long beyond their estimated ship date), they informed me of an "inventory issue" with the bar I had purchased and that they would not be able to ship it as they were out of stock. I requested that the order be held until the bar was back in stock. They declined to do so, and we arranged for a replacement shipment of silver coins worth $213.

Suddenly, two weeks later, that bar is "available" again ... only now they jacked up the price to $273. (Current spot at $16.98, almost exactly what it was when I originally ordered.)

Look, I understand that high demand would cause the price to go up, but I think it is a dirty trick to fail to fulfill orders at the lower "locked" price and then suddenly "find" inventory just days later and offer it at a major premium.

Customer's Experience

Would you recommend this dealer?
Yes
Did you receive your order?
Yes
Total amount spent?
$1000 - $5000
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